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Quality Assurance

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Quality Assurance
 
 
  Quality Performance Mark
  Hear by Rights
  Investors in People
     
 
Advocacy Quality Performance Mark
 
New QPM logo   Empowerment was awarded the Quality Performance Mark (QPM) in July 2016 for it's Advocacy service. The award is valid for a period of 3 years. The QPM is designed to provide reliable, robust and thorough means of quality assurance for the diverse sector of independent advocacy following these eight areas; Independence; Clarity of Purpose; Confidentiality; Safeguarding; Empowerment and Putting People First; Equality, Disability and Diversity; Accountability and Complaints; Supporting Advocates.
 
Hear by Rights
 
  Hear by Rights is designed to follow best practice on the safe, sound and sustainable participation of children and young people in the services and activities they take part in. It is applicible to any organisation working with young people and helps children, young people and adults work together to plan for change.
 
Investors in People
  Investors in People gives the assurance that people are working for an organisation that cares about improving performance and realising together common objectives through the effective encouragement and development of their staff.
 
Page last updated: July 2016